Facts about Water Rancho Murieta CSD Water and COVID-19 (Coronavirus)

YOUR TAP WATER CONTINUES TO BE SAFE!

We care about the health and safety of our community and wanted to inform you about RMCSD’s practices to keep you safe.

Please be assured, the District strictly follows State and Federal guidelines for clean water production and distribution.

RMCSD’s water supplies are treated and disinfected with chlorine. The filtration and disinfection process removes or inactivates the coronavirus just as it always has with other viruses, eliminating the need to use bottled water to protect oneself from COVID-19.

Not only is the District’s tap water safe, did you know you pay over 500-times more for a packaged 20-ounce bottle of water than the same amount of tap water delivered by the District?

For more information from the Centers for Disease Control (CDC) on COVID-19 and water disinfection please see the following links:

https://www.cdc.gov/coronavirus/2019-ncov/php/water.html

https://www.cdc.gov/healthywater/drinking/public/chlorine-disinfection.html

KEEPING DISTRICT FACILITIES RUNNING AND EMPLOYEES HEALTHY

RMCSD is taking further measures to ensure that its employees remain healthy and continue to serve our customers 24/7. We are in the process of thoroughly disinfecting our workplaces and minimizing gatherings of staff where possible. Because our offices are closed to the public at this time to minimize contact, we ask you to please call us with any concerns you may have in lieu of visiting our office. Our main phone number is (916) 354-3700.

PAYMENT OPTIONS FOR THOSE IMPACTED BY COVID-19

We understand that many customers may be impacted financially by this emergency. If you are struggling to pay your bill, please contact the District so we may help with payment options.

Website Accessibility Policy

Rancho Murieta Community Services District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Rancho Murieta Community Services District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at 9163543700

Ongoing Compliance Information

Compliance Officer

Rancho Murieta Community Services District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Rancho Murieta Community Services District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at 9163543700.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.