ANIMAL CALLS IN RANCHO MURIETA
Contact Sacramento County Animal Control Services at 916-875-4311 or 311 or report on-line at www.311.saccounty.net.
Effective immediately, the District is suspending the practice of the Security Department responding to certain animal calls, such as: loose or capture dogs, taking custody of any animal, relocating or dealing with snakes, bats, or any other type of domestic or non-domestic animals.
Security can assist if a dog is found by calling the owner with information we may have on file but we will not take custody of the dog or "babysit" it at either gate. The citizen holding onto the dog will be instructed to call Animal Control.
Security will respond to an animal call if there is a threat to public safety such as an aggressive loose dog threatening or attacking people, animals in the roadway creating a hazard, or a bobcat sighting. Response to aggressive or threatening animals will consist of our observing the animal and reporting it to Animal Control or the Department of Fish and Game.
For more information on Sacramento County Animal Control policy, go to Sacramento County Animal Care and Regulation website.
UPDATE YOUR GUEST LIST
Great news! After much interest from the residents, the District has finally been able to put into place a means for residents to access and manage their own visitor lists without having to call the gates. One can now manage/register their visitors from anywhere they can connect to the internet. This will make it easier, more cost effective, and less time consuming for both Security Gate Officers and residents.
Another exciting feature of this new system upgrade is that it can also be accessed via any Smartphone or WI-FI device. This makes it very convenient for those who are out of town or on the job.
Residents can also assist the District in keeping their rates down, by personally updating their information online. Please review your email address, emergency contacts, telephone numbers, pet information and vehicle list etc… All of this can be accomplished in just a few minutes using the new gateaccess.net feature, and will save the District, and you, a substantial amount of money, as the system has not been updated in many years. Unfortunately, you will not be able to change your vehicle information online, so we ask that you review your vehicle list and let the District know of any vehicles no longer in your possession.
System security and privacy are paramount concerns so only those with valid PIN access will be able to use the new system.
Go directly to www.gateaccess.net in your web browser. This is our vendor’s direct access page.
Community Access Code is RMCA.
User Name: Your Phone Number (10 digits, no spaces, slashes, or hyphens)
Password: Your Pin Number. (the same one you now use to call guests in to gate)
REWARD PROGRAM - WeTip
The Rancho Murieta Community Services District, through our insurance company Golden State Risk Management Authority (GSRMA), has joined WeTip, an anonymous crime reporting program. The rewards are funded by GSRMA and distributed by WeTip.
The WeTip program facilitates anonymous tips for crimes such as graffiti, vandalism and theft that have occurred in the District. These anonymous tips are reported to WeTip through an 800 phone number or the WeTip web site.
To contact WeTip, call 1-800-78-CRIME FREE (1-800-782-74631) or go to their web site at www.wetip.com.
CALL IN YOUR GUESTS
It is important that you notify the District Gate Officers if you expect service personnel or guests at your home in order to avoid delays and traffic congestion. North Gate: 916-354-3742. South Gate: 916-354-3743. All telephone calls are recorded for training and verification purposes.
NEED A NEW BAR CODE
Have you traded cars or purchases a new automobile? Do not forget to get a new bar code (be sure to remove your old bar code). You will need to stop by the Rancho Murieta Association (RMA) office with information on the new vehicle, complete the required form and then take it to the South Gate and a new bar code will be affixed in the appropriate place on your vehicle. RMA's office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. The South Gate is available any time.
JAMES L. NOLLER SAFETY CENTER
The James L. Noller Safety Center is open Mondays and Wednesdays from 10:00 a.m. to 2:00 p.m. Volunteers in Partnership with the Sheriff (VIPS) are available to take crime reports. Contact them directly at 916-354-8509.
Volunteers are needed for the VIPS Program. Contact Jackie Villa at 354-8509 for more information.