ANIMAL CALLS IN RANCHO MURIETA
Contact Sacramento County Animal Control Services at 916-875-4311 or 311 or report on-line at www.311.saccounty.net.
Effective immediately, the District is suspending the practice of the Security Department responding to certain animal calls, such as: loose or capture dogs, taking custody of any animal, relocating or dealing with snakes, bats, or any other type of domestic or non-domestic animals.
Security can assist if a dog is found by calling the owner with information we may have on file but we will not take custody of the dog or "babysit" it at either gate. The citizen holding onto the dog will be instructed to call Animal Control.
Security will respond to an animal call if there is a threat to public safety such as an aggressive loose dog threatening or attacking people, animals in the roadway creating a hazard, or a bobcat sighting. Response to aggressive or threatening animals will consist of our observing the animal and reporting it to Animal Control or the Department of Fish and Game.
For more information on Sacramento County Animal Control policy, go to Sacramento County Animal Care and Regulation website.
UPDATE YOUR GUEST LIST
Great news! After much interest from the residents, the District has finally been able to put into place a means for residents to access and manage their own visitor lists without having to call the gates. One can now manage/register their visitors from anywhere they can connect to the internet. This will make it easier, more cost effective, and less time consuming for both Security Gate Officers and residents.
Another exciting feature of this new system upgrade is that it can also be accessed via any Smartphone or WI-FI device. This makes it very convenient for those who are out of town or on the job.
Residents can also assist the District in keeping their rates down, by personally updating their information online. Please review your email address, emergency contacts, telephone numbers, pet information and vehicle list etc… All of this can be accomplished in just a few minutes using the new gateaccess.net feature, and will save the District, and you, a substantial amount of money, as the system has not been updated in many years. Unfortunately, you will not be able to change your vehicle information online, so we ask that you review your vehicle list and let the District know of any vehicles no longer in your possession.
System security and privacy are paramount concerns so only those with valid PIN access will be able to use the new system.
Go directly to www.gateaccess.net in your web browser. This is our vendor’s direct access page.
Community Access Code is RMCA.
User Name: Your Phone Number (10 digits, no spaces, slashes, or hyphens)
Password: Your Pin Number. (the same one you now use to call guests in to gate)
A CONVERSATION ABOUT SECURITY
The District has contracted with Burns & McDonnell's Security Consulting Department to conduct an assessment and recommendation for the District's Security Department and future District wide CCTV video surveillance purchase/installation. Residents provided input at a meeting held on February 23, 2017. Below is a link to the audio of that meeting.Draft Security Survey Action Plan - 2017Security Assessment Survey ResultsFebruary 23, 2017 Conversation About Security AudioFebruary 23, 2017 PowerPoint Presentation